pain :: Exploring frustration, risk or cost as it’s experienced, not as a feature gap.

workshop

shapepain

How talking about your solution makes people stop listening - A 30 minute interactive Q&A on staying in the pain longer than feels natural when you talk about your build. Examples not tutorials. Places are limited to twenty.

1 min read

shape

problempain

1.1.2 - Describe the Pain Without Mentioning the Solution - Describe the pain statement: say who is affected, what happens right before the pain appears and what it costs the user or the team.

4 min read